BloomHealth: Pediatric Care Management App
Built an intuitive cross-platform mobile application supporting encrypted telehealth messaging, appointment scheduling, and offline chart sync.
The Challenge
Parents of young pediatric patients found existing health portal software confusing, clinical, and stressful to navigate during late-night emergencies. Clinics reported a 28% no-show rate and nurses were overwhelmed answering routine prescription status phone calls.
Strong Underneath
We took a radically empathetic, friendly design approach. 'Strong underneath': Encrypted SQLite local storage with end-to-end HIPAA compliant messaging queues and automated retry sync. 'Friendly on top': Soft pastel pill interfaces, soothing Fredoka typography, one-tap doctor calling, and cheerful milestone badges for kids' vaccinations.
Friendly On Top
A React Native mobile application for iOS and Android featuring biometric login, instant video triage, offline prescription history, and interactive medication reminders with friendly push notifications.
Architecture & Visual Elements
App Store Satisfaction
Across 50,000+ parent reviews on iOS and Android
Clinic No-Show Rate
Decreased from 28% to 10% within 3 months of rollout
Nurse Desk Calls
Parents self-serve appointments and refills directly in-app
Key Deliverables Handed Over
“For worried parents, Kratos turned an intimidating hospital process into an encouraging, warm pocket companion. The feedback has been overwhelmingly joyful.”
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